Privacy Policy

1. Who we are

FLAVYTUR is an experience tourism service created by Flavia Oliveira, a Cadastur-certified tour guide, offering guided experiences in Rocinha, Rio de Janeiro.

2. Information we may receive

This website does not have a registration form, online checkout or login area. When you click a WhatsApp button, the conversation happens outside this website, directly on WhatsApp.

During WhatsApp service, you may voluntarily send information such as your name, preferred language, number of people, desired date, tour questions and other details needed to organize the experience.

3. How we use information

• To answer questions and availability requests.
• To organize the meeting point, language, tour type and guidance.
• To provide support before and after the experience.
• To comply with legal obligations when applicable.

4. WhatsApp, Meta and external platforms

When you click links to WhatsApp, you are redirected to a Meta platform. WhatsApp use and data processing inside that platform are also governed by Meta/WhatsApp policies.

If you arrive through ads, platforms such as Meta may record technical information and aggregate metrics about your interaction with the ad and landing page.

5. Data sharing

FLAVYTUR does not sell personal data. Information may be shared only when necessary for service, tour organization, legal compliance or protection of rights.

6. Security

The website uses HTTPS when available on the hosting provider and basic security settings to reduce common risks. Even so, no digital environment is completely risk-free.

7. Your rights

You may request access, correction or deletion of information sent during service, according to applicable law. Contact us through the official WhatsApp: +55 21 99417-8782.

8. Updates

This policy may be updated to reflect changes to the website, service or legal requirements. The update date will always be shown on this page.